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Job description
ABOUT THE COMPANY.
Join our Local Council based in Western Sydney. Your Council is the largest CBD in Western Sydney and is seeking for a group of experience Customer Service Representatives to assist the workload up to the end of the year.
ABOUT THE ROLE.
Immediate start, an initial 3-month full-time contract with opportunities to extend. Please be advised that we cannot consider any applicants who have leave planned during this time.
DUTIES.
SKILLS & EXPERIENCE.
CULTURE.
This role will see you working in a close-knit collaborative team. Your strong work ethic and high-level of autonomy will allow you to thrive in this environment.
BENEFITS.
HOW TO APPLY.
Click "Apply for this job", or for a confidential discussion, please contact Augustine Oh on aoh@ivorygroup.com.au
Customer Service Representative
| Job title: | Customer Service Representative |
| Contract type: | Temporary |
| Location: | Sydney |
| Industry: | Local Government |
| Salary | $40.17 per hour + Super |
| Reference: | 672724321 |
- Immediate start, 3-month contract with potential extensions
- Training on systems & manual to ensure success in the role
- Competitive hourly rate + superannuation
ABOUT THE COMPANY.
Join our Local Council based in Western Sydney. Your Council is the largest CBD in Western Sydney and is seeking for a group of experience Customer Service Representatives to assist the workload up to the end of the year.
ABOUT THE ROLE.
Immediate start, an initial 3-month full-time contract with opportunities to extend. Please be advised that we cannot consider any applicants who have leave planned during this time.
DUTIES.
- Respond to customer enquiries
- Manage inbound and outbound calls
- Administrate transactions on behalf of customers
- Respond to emails and webchats
SKILLS & EXPERIENCE.
- Minimum 2 years' experience in a contact centre and customer service
- Experience in responding to emails and webchats
- Intermediate experience in Microsoft Excel and spreadsheet tasks
- Exceptional level of customer service & communications skills
CULTURE.
This role will see you working in a close-knit collaborative team. Your strong work ethic and high-level of autonomy will allow you to thrive in this environment.
BENEFITS.
- Training and mentorship provided to ensure strong foundation
- Convenient location, close to public transport
- Collaborative team culture and opportunities for extensions
HOW TO APPLY.
Click "Apply for this job", or for a confidential discussion, please contact Augustine Oh on aoh@ivorygroup.com.au
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