Western Sydney Local Council seeking a driven and experience Desktop Support Officer to play a pivotal role in ensuring the delivery of high-level internal customer service. Join a close-knit, collaborative team of 18 that offers growth opportunities.
ABOUT THE ROLE.
Initial 2-month contract with possibility for on-going extensions. You will provide ICT support to Council with a focus on resolving ICT incidents and service requests, including providing desktop and mobile hardware/software support.
DUTIES.
- Provide first and second level technical support for IT incidents
- Provide technical expertise and knowledge of IT services
- Coordinate IMAC services including installation and deployment of new devices
- Assist in post-incident analysis
SKILLS & EXPERIENCE.
- Experience in a similar Council ICT position
- Strong working knowledge of PCs, phones, networks, servers & more
- Relevant tertiary qualifications
- Strong communication and critical thinking skills
REMUNERATION.
- $40 p/h + Super
CULTURE.
Join a team that's passionate about working with people. Management will help foster your long-term career development and work closely with you to finesse your skills within the role.
BENEFITS.
- Training and mentorship provided
- Healthy work life balance - 35 hour work week
- Vibrant, collaborative office environment
HOW TO APPLY.
Click "Apply for this job", or for a confidential discussion, please contact Augustine Oh on aoh@ivorygroup.com.au
